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90-Day SaaS Implementation & Customer Adoption Plan
Simulated B2B SaaS implementation scenario
How do you take a multi-site customer from kickoff to successful adoption without treating implementation as a checklist of configuration tasks?
This exercise models a 90-day implementation for a fictional B2B SaaS customer across five sites, with three priority workflows, a Day-60 target go-live, and continued adoption and handoff work through Day 90.
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